Client Testimonials

At The Jemez Agency, we firmly believe that the success of our business lays in our foundation of providing customer-focused services. Over the years, we have built strong, lasting relationships with multiple clients. Read the testimonials below to hear directly from some of our clients about the service they experienced. If you would like to know more about our approach or how we can help you, do not hesitate to call our offices or contact our agency online.


Sir,
I am composing this email to express my gratitude on the quality of performance regarding one of your employees. Ana Olivas last year was able to obtain a manufactured home owner policy for us after we received cancellation for another agency in the Los Alamos area.

She indicated when she got us the policy (which was the same insurance company we had been carrying). She also indicated that particular Insurance company would only be offered by your agency for one more year and we would have to seek another when the year was up.

The time is up in March 2016 and we have not even begun thinking about our home owners insurance. Today I received a phone call from Ana indicating that she has found another insurance company for us, quoted me and indicate that she will notify all parties involved as she did last year after I agreed. I am so impress that she was proactive on our behalf. With busy lifestyles nowadays it is good to know that someone has taken a least one burden off our plate.
Please note that you have one indispensable employee and would like her recognized for her proactive and professional mannerism. I hope that she is rewarded for her commitment to your agency. Dolores and Ronnie Trujillo


I just wanted to send you a formal “THANK YOU” for all the effort and expertise you and the Jemez Agency staff have shown to my family and I over these past six years.  Your expertise has given us complete confidence that we have the best Home and Auto Insurance with additional Umbrella financial protection to meet our family’s needs.  We have had our share of reportable incidents and have been very pleased with your company’s direct support as well as the service and settlements offered by the specific Insurer you have recommended.  As head of the household, I have been particularly appreciative of your check-ups with me to make sure we have the right coverage with the best Insurer for our family situation and location at the time –and in such a way as to make sure we maintain an excellent record with the American Home & Auto Insurance Industry going forward. Looking forward to many more years of partnership Best Regards, John Richardson, Santa Fe, New Mexico


Recently, we lost our house in a fire. The fire itself was traumatic; but, facing all of the aftermath, including dealing with our homeowner’s insurance, was a daunting task. Our insurer, The Hartford, proved to be helpful beyond what I expected. The fire itself was traumatic; but, facing all of the aftermath, including dealing with our homeowner’s insurance, was a daunting task. Our insurer, The Hartford, proved to be helpful beyond what I expected. In addition, our local, independent insurance agent, Allen McQuiston of the Jemez Agency, went above and beyond to understand our claim and intervene with The Hartford where necessary. He came to our burned house the same day, explained the process of filing and managing our claim, helped us to get settled into temporary accommodations and provided support throughout. Overall, we feel our concerns and needs were listened to by The Hartford and its adjustor, Greg Gatewood; and, Allen made sure we took advantage of all the coverage we had. We are very pleased with both and would recommend The Hartford and Allen McQuiston to anyone.– Jim Lutz


When we changed all of our accounts to your agency several years ago, you and your staff reduced our total bill by about $5000! We were beyond grateful and so pleased! And this year, $3000 savings with all of our policies! Not only have you helped us with unexpected savings, we have really enjoyed working with you and your very helpful staff. The ladies in your office are so friendly but more importantly, very knowledgeable in the policies! In just minutes from when I call, they have the answers and responded immediately to any need. I’ve even called you on the weekend and you’ve responded immediately. We really appreciate our insurance coverage and you and your great staff and look forward to our continued coverage’s with The Jemez Insurance Company. Jackie and Leonard Beebe


Allen Mcquiston and his staff at the Jemez Agency have been incredibly helpful and supportive throughout our ordeal of loss from the Las Conchas forest fire. We highly recommend doing business with them. Beth and Buddy Laird


Just wanted to say thanks for your help setting up our homeowners… you’ve been great to work with. Once we are settled I’ll come by and introduce myself. -Sincerely, Charles S.


We have been customers for 5 years and have been very satisfied with Allen and his proficient staff. The Jemez Agency offers competitive rates along with wonderful customer service! We have a teenager driver and Allen took the time to give us several quotes for a win/win solution for our family. As a Santa Fe real estate broker I have referred several clients to Allen who have been pleased as well! Maria Borden, SF Resident for 20 years, Real Estate Broker for 20 years


Over the years you and your company have been there through thick and thin. Thank you for all you do. Jay Ritter


My husband and I have had our insurance with the Jemez Agency since the mid 1980s. (we were friends of Gene & Mary Rush) I just wanted to take a minute to let you know what great service I receive from Anna in your office. She’s always helpful and cheerful. She provides great customer service. She’s a gem! Julie Blanke


I have been a customer of The Jemez Agency for the last 7 years and over that time have worked directly with Ms. Ana Gallegos receiving auto and renters insurance policies. I would like to take this opportunity to express my complete satisfaction with every aspect of customer service received from Ms. Gallegos. She continually goes above and beyond to accommodate service requests and always represents herself in a professional and positive manner. She is a great asset to you agency and because of her I have encouraged numerous individuals to contact her for quotes and policy inquiries. Nate Limback