Client Testimonials

At The Jemez Agency, we firmly believe that the success of our business lays in our foundation of providing customer-focused services. Over the years, we have built strong, lasting relationships with multiple clients. Read the testimonials below to hear directly from some of our clients about the service they experienced. If you would like to know more about our approach or how we can help you, do not hesitate to call our offices or contact our agency online.

My wife and I recently moved to Santa Fe from another state. We were shopping for insurance for our new home, vehicles and an umbrella policy. We contacted the Jemez Agency and spoke with Maria Vigil. Maria was very easy to talk with and knowledgeable. She immediately shopped the insurance for us and provided quotes for home, auto and umbrella insurance within an hour of our first telephone call. The quotes Maria provided were reasonable and the insurance was with a good company. We strongly recommend Maria and the Jemez Agency. Rick S.

I was extremely pleased by the response from Central Insurance Co. pursuant to our claim in connection with the recent wind damage on the 800 Trinity condominium building. Their claims representative quickly arranged for emergency “boarding up” of the damaged areas, which gave us tine for locating a contractor to do the permanent repairs. This was particularly helpful as I had no idea how to proceed quickly. Gerald O.

They do an excellent job of handling all of our insurance needs. Pamela F.

The Jemez Insurance Agency really came through for us. Our home purchase was put in jeopardy, when USAA decided to not provide coverage at the last minute. I called the Jemez Insurance agency about 30 minutes before they were do to close for the day. After a 20 minute chat with Maria Vigil, we had home, auto, and umbrella insurance. It was a pleasure do business with Jemez.Robert R.

Not sure exactly when we signed up with the Jemez Agency for our insurance needs, but have been with them for many years now, and, even though we have had very few claims and thus relatively little interaction with the Jemez team, they have always been most helpful and informative when addressing our needs and claims or working to get the best rates and policies for us. Ms. Ana is a true joy to work with and regular card to boot, which ultimately almost makes it fun to deal with insurance or claims issues. Thanks Jemez Agency.


I have worked with Allen McQuiston for over 20 years.They are just great what ever I need they take care of me like I was Family.


I know a bit about insurance, money, etc. and Allen is the best agent I’ve done business with.

SqueakyClean CarWashSFNM

As a new client I was impressed with the responsiveness and professionalism shown during my first interaction with the office. Maria was wonderful and helped me with an issue that needed to be handled quickly. Thanks again!

Linda B

Allen and the crew at Jemez Agency are the best. Anytime I call they are super responsive and very quickly get me what I need. Julie R

Allen is very professional and informative. He got the best insurance price for our Home, Auto and General Liability for our business. He is quick to respond and we appreciate his thoroughness and attention to detail. We highly recommend The Jemez Insurance Agency! Ron Edwards

Maria was fast, professional and helpful! Service to get a quote and information was easy. I highly recommend the Jemez agency! Jessica Robinson

Ana is the best and is always there to help! Andrew G.

I’ve always felt I am being taken care of at Jemez. Ana in particular has been great to work with. Diane C.

The Jemez Insurance Agency has been the insurance agent for the Los Alamos Concert Association for many years. As a non-profit arts organization, we must hold several kinds of insurance. In the years I’ve been the treasurer and interacting with Allen McQuiston as our agent I have found him to be extremely competent, responsive, and helpful. He, and his team, get me the information and documentation I need quickly and straightforwardly. He makes insurance one of my easiest tasks! Elisabeth

Great Local Company! We have been with the Jemez Insurance Agency for over 3 years and have always had the best rates and impeccable customer service from Maria! 5 Stars all they way around, if your looking for insurance Jemez Insurance Agency is the way to go hands down! Joe T.

I needed a policy quickly and they had me covered within 24 hours. Emmalee B.

The Jemez Insurance Agency handles several insurance items for Los Alamos JJAB. They are knowledgeable about products and coverage, extremely responsive, and always professional. We are glad they are here to assist us. Lisa Z.

As a nonprofit that requires comprehensive coverage we went to the Jemez Agency. We are so thankful to our agent Allen McQuiston for the responsive and thoughtful service he provides us. Truly a joy to be clients of Jemez. Annie R.

My business has been using the Jemez Agency for years and I have now switched all of my personal insurance needs into their care as well. Allen and the team are always attentive, kind and helpful. Sarah Baker

Shirley Raye and I have been with The Jemez Agency for 33 years. We’ve had excellent service over the decades. Thanks to you and your staff we love doing business with The Jemez Agency and telling our friends about you. Here’s to the next 33 years! Best to you! Bill Redmond

Allen and his team at Jemez Insurance Agency are wonderful! They respond right away and fulfill all requests in a timely manner. We are happy doing business with them. -Los Alamos Commerce & Development CorpTiffany H.

Previously I had high insurance rates before switching to Jemez Insurance Agency. Ana worked really hard to provided me with the best rates possible! It is greatly appreciated.Chris M.

Ana always ensures I have the best rate and coverage possible. It is because of this customer service that I remain a customer for many years. Thank you to Ana and the Jemez Agency!Frederico A.

Thank you Allen for our call the other day and taking the time to discuss all the different insurance options that The Jemez Insurance Agency offers.Kelly Dougherty

I have had insurance with the Jemez Insurance Agency since I was able to drive and I’ve always been given the best rate possible. I was so happy with the service that I even got my home insurance through them. Ana is quite a pleasure to work with and is always personable, not to mention, hilarious! Definitely recommend for your home and auto insurance needs.Jessica S.

We appreciate your checking in on us, it was just a glass claim (windshield) and I was able to do everything online. It was surprisingly easy to do website is great! Again thanks for the follow up.Joseph T.

I am composing this email to express my gratitude on the quality of performance regarding one of your employees. Ana Olivas last year was able to obtain a manufactured home owner policy for us after we received cancellation for another agency in the Los Alamos area.

She indicated when she got us the policy (which was the same insurance company we had been carrying). She also indicated that particular Insurance company would only be offered by your agency for one more year and we would have to seek another when the year was up.

The time is up in March 2016 and we have not even begun thinking about our home owners insurance. Today I received a phone call from Ana indicating that she has found another insurance company for us, quoted me and indicate that she will notify all parties involved as she did last year after I agreed. I am so impress that she was proactive on our behalf. With busy lifestyles nowadays it is good to know that someone has taken a least one burden off our plate.
Please note that you have one indispensable employee and would like her recognized for her proactive and professional mannerism. I hope that she is rewarded for her commitment to your agency. Dolores and Ronnie Trujillo

I just wanted to send you a formal “THANK YOU” for all the effort and expertise you and the Jemez Agency staff have shown to my family and I over these past six years.  Your expertise has given us complete confidence that we have the best Home and Auto Insurance with additional Umbrella financial protection to meet our family’s needs.  We have had our share of reportable incidents and have been very pleased with your company’s direct support as well as the service and settlements offered by the specific Insurer you have recommended.  As head of the household, I have been particularly appreciative of your check-ups with me to make sure we have the right coverage with the best Insurer for our family situation and location at the time –and in such a way as to make sure we maintain an excellent record with the American Home & Auto Insurance Industry going forward. Looking forward to many more years of partnership Best Regards, John Richardson, Santa Fe, New Mexico

Recently, we lost our house in a fire. The fire itself was traumatic; but, facing all of the aftermath, including dealing with our homeowner’s insurance, was a daunting task. Our insurer, The Hartford, proved to be helpful beyond what I expected. The fire itself was traumatic; but, facing all of the aftermath, including dealing with our homeowner’s insurance, was a daunting task. Our insurer, The Hartford, proved to be helpful beyond what I expected. In addition, our local, independent insurance agent, Allen McQuiston of the Jemez Agency, went above and beyond to understand our claim and intervene with The Hartford where necessary. He came to our burned house the same day, explained the process of filing and managing our claim, helped us to get settled into temporary accommodations and provided support throughout. Overall, we feel our concerns and needs were listened to by The Hartford and its adjustor, Greg Gatewood; and, Allen made sure we took advantage of all the coverage we had. We are very pleased with both and would recommend The Hartford and Allen McQuiston to anyone.– Jim Lutz

When we changed all of our accounts to your agency several years ago, you and your staff reduced our total bill by about $5000! We were beyond grateful and so pleased! And this year, $3000 savings with all of our policies! Not only have you helped us with unexpected savings, we have really enjoyed working with you and your very helpful staff. The ladies in your office are so friendly but more importantly, very knowledgeable in the policies! In just minutes from when I call, they have the answers and responded immediately to any need. I’ve even called you on the weekend and you’ve responded immediately. We really appreciate our insurance coverage and you and your great staff and look forward to our continued coverage’s with The Jemez Insurance Company. Jackie and Leonard Beebe

Allen Mcquiston and his staff at the Jemez Agency have been incredibly helpful and supportive throughout our ordeal of loss from the Las Conchas forest fire. We highly recommend doing business with them. Beth and Buddy Laird

Just wanted to say thanks for your help setting up our homeowners… you’ve been great to work with. Once we are settled I’ll come by and introduce myself. -Sincerely, Charles S.

We have been customers for 5 years and have been very satisfied with Allen and his proficient staff. The Jemez Agency offers competitive rates along with wonderful customer service! We have a teenager driver and Allen took the time to give us several quotes for a win/win solution for our family. As a Santa Fe real estate broker I have referred several clients to Allen who have been pleased as well! Maria Borden, SF Resident for 20 years, Real Estate Broker for 20 years

Over the years you and your company have been there through thick and thin. Thank you for all you do. Jay Ritter

My husband and I have had our insurance with the Jemez Agency since the mid 1980s. (we were friends of Gene & Mary Rush) I just wanted to take a minute to let you know what great service I receive from Anna in your office. She’s always helpful and cheerful. She provides great customer service. She’s a gem! Julie Blanke

I have been a customer of The Jemez Agency for the last 7 years and over that time have worked directly with Ms. Ana Gallegos receiving auto and renters insurance policies. I would like to take this opportunity to express my complete satisfaction with every aspect of customer service received from Ms. Gallegos. She continually goes above and beyond to accommodate service requests and always represents herself in a professional and positive manner. She is a great asset to you agency and because of her I have encouraged numerous individuals to contact her for quotes and policy inquiries. Nate Limback